Big cheaters! Never ever go to SmartFit in Al Sadd and Lusail branches! I got back pain after 2 Ems sessions and went to Orthopedic doctor in Turkish hospital Mr. who’s very professional, he did an X-ray and MRI and confirmed that I got a problem so he sent for 10 sessions of physiotherapy. The money for 6 sessions from EMS they are not giving me (without any reason) which I didn’t attend because of them. It’s already 2 months I am trying to get my money and I will not stop. When I contacted police The EMS Manager Hanna she told to bring Medical Certificate from hospital and I provided to her all reports. When I complained them to Consumer Protection Department Hanna asked to provide the medical certificate from Hamad Hospital. As per her I gave the money to the orthopedic doctor in Turkish hospital to get the medical certificate without any proof which I never did!!!!!! Please never go to them! Contract which they give you it’s just a paper, nobody’s looking for it!
Dinara
December 8, 2022 at 10:02 pmBig cheaters! Never ever go to SmartFit in Al Sadd and Lusail branches! I got back pain after 2 Ems sessions and went to Orthopedic doctor in Turkish hospital Mr. who’s very professional, he did an X-ray and MRI and confirmed that I got a problem so he sent for 10 sessions of physiotherapy. The money for 6 sessions from EMS they are not giving me (without any reason) which I didn’t attend because of them. It’s already 2 months I am trying to get my money and I will not stop. When I contacted police The EMS Manager Hanna she told to bring Medical Certificate from hospital and I provided to her all reports. When I complained them to Consumer Protection Department Hanna asked to provide the medical certificate from Hamad Hospital. As per her I gave the money to the orthopedic doctor in Turkish hospital to get the medical certificate without any proof which I never did!!!!!! Please never go to them! Contract which they give you it’s just a paper, nobody’s looking for it!
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